Pre-ordered pies are made to order. Therefore, 24 hours notice is required for cancellation of a regular pre-order for a refund. Pre-orders for holiday pies must be paid for in advance and are not refundable. Refunds are not offered for pre-ordered pies that are not picked up or picked up after the scheduled pick-up date. If you would like to cancel or change your order, please call the store you placed the order with.